How can I cancel or update my order?

Louisa Tsai Updated by Louisa Tsai

Please email us as soon as possible at with the subject line "urgent." We can only cancel or change your order* within 30 minutes of your purchase so we’ll do our best to accommodate your request.

*with the exception of subscription orders which can't be cancelled after purchase. If you would like to manage your subscriptions, you can do so in your account for upcoming orders going forward.

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How can I check the status of my order?