If I cancel my order, do I lose points?

Louisa Tsai Updated by Louisa Tsai

Because you earn points with dollars spent, you will also lose points for ever dollar refunded.

If you are sent a replacement product, you will not receive more points for that product (but will get the points from your original order).

How did we do?

Can I transfer my points between the US, Canada, and UK sites?

I can't see my latest points on my account