Shipping

Are you experiencing delays because of COVID-19?

COVID-19 has not been very helpful to us all, and it has undoubtedly contributed to shipping delays. We are sincerely sorry if it is not received on time.

Louisa Tsai
Updated 4 months ago by Louisa Tsai

What’s the deal with delivery timing?

We are working hard to ensure that your item comes on time, and we presently offer a few choices for you! Click here to see your options.

Louisa Tsai
Updated 3 months ago by Louisa Tsai

Where does Starface ship?

We presently ship to all 50 US States, Puerto Rico, the UK, and Canada. If you want us to ship to your home, simply tag @starface or go to starface.world.

Louisa Tsai
Updated 4 months ago by Louisa Tsai

How long will it take to ship to Alaska, Hawaii, and Puerto Rico?

We're working hard, but it may take a few more days to reach you. Shipments to these states typically take between 9 to 14 days.

Louisa Tsai
Updated 4 months ago by Louisa Tsai

I’m having issues with tracking, what gives?

In some events, digitally entering your shipping status into the database may take 1 to 2 business days. If your tracking number isn't arriving, contact us.

Louisa Tsai
Updated 4 months ago by Louisa Tsai

I think I lost my package, what now?

No worries! Kindly contact us at orders@starfaceworld.com and we will investigate. Please also make sure to contact us within 20 days of placing your order.

Louisa Tsai
Updated 4 months ago by Louisa Tsai

Can I get Starface IRL?

Yes! In the United States, you may find Starface at your local Target. For our UK friends, you can visit us in your nearest Superdrug or on our website!

Louisa Tsai
Updated 4 months ago by Louisa Tsai

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